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Originally published by Capital Business
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business
November 11, 2025
3h ago

Nine in ten Kenyans say ride-hailing safer than traditional transport

Nine in ten Kenyans say ride-hailing safer than traditional transport

NAIROBI, Kenya, Nov 10 - A new Ipsos Safety Index commissioned by ride-hailing platform Bolt shows that 94 percent of Kenyans consider ride-hailing Kenya breaking news | Kenya news today |..

✨ Key Highlights

A recent Ipsos Safety Index, commissioned by Bolt, reveals that 94 percent of Kenyans perceive ride-hailing services as safer than traditional transport methods like matatus and conventional taxis.

  • The study, which surveyed 250 users across Nairobi, Mombasa, Kisumu, and Nakuru, found that 70 percent of ride-hailing users are women aged between 18 and 34.
  • Senior General Manager at Bolt, Dimmy Kanyankole, highlighted the company's investment in safety features like real-time GPS tracking and in-app emergency tools.
  • 97 percent of riders feel safer due to integrated app features, with driver verification (79 percent) and the SOS button (78 percent) being the most valued.

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