Safaricom has announced the end of M-PESA service downtimes for maintenance thanks to its new Fintech 2.0 platform. This upgrade transitions M-PESA to an "always-on" service, eliminating disruptions previously caused by scheduled system maintenance.

• The Fintech 2.0 upgrade employs a microservices-based architecture, allowing individual components to be updated without affecting the entire platform.
• Dr. Peter Ndegwa, Safaricom Group CEO, stated M-PESA will "never be shut for repair or for maintenance" again.
• The new system is designed to handle surging transaction volumes and support future innovations like tap-to-pay and AI-powered fraud detection, ensuring 24/7 reliability for its users across Kenya and Ethiopia.