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Originally published by The Standard Business
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December 3, 2025
3d ago

Why Kenya Power has scrapped manual applications for new electricity connections

Why Kenya Power has scrapped manual applications for new electricity connections

Individuals and businesses seeking new electricity connections from Kenya Power will now be required to submit their applications exclusively through the company’s website using a link...

✨ Key Highlights

Kenya Power has announced that new applications for electricity connections will now be processed exclusively online, discontinuing manual submissions at their service centers and banking halls. This change is effective this week and aims to improve efficiency and customer experience.

  • Applications will now be submitted solely through Kenya Power's website.
  • The initiative is intended to enhance operational excellence and ensure faster processing times.
  • The move was announced following a recent event where President William Ruto commissioned the Lukhumbi Village Electrification project in Kakamega County.

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