TSC Asked to Overhaul Teachers' Pension System
According to a probe conducted by the Ombudsman, it takes between four and over six years for TSC to pay gratuity in some cases, due to long delays...
✨ Key Highlights
The Commission on Administrative Justice (Ombudsman) has urged the Teachers Service Commission (TSC) to significantly overhaul its teachers' pension system. This recommendation follows an investigation into extensive delays in settling pension and gratuity claims for retired teachers.
- Delays: Pensions for retired teachers were delayed by two to four years, while gratuity claims took between four and over six years.
- Key Organization: The investigation and recommendations were made by the Commission on Administrative Justice (Ombudsman).
- Recommendations: The Ombudsman recommended re-establishing a stand-alone pension unit within the TSC, updating pension workflows, improving digitalization, and implementing a strict "first-in, first-out" payment system to combat issues like insufficient staffing and system outages.
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Ombudsman Demands Action on Teacher Pension Delays and First Choice Job Scam - January 2026
The Commission on Administrative Justice (Ombudsman) has urged the Teachers Service Commission (TSC) to overhaul its teachers' pension system due to extensive delays. The Ombudsman criticized the TSC for merging its pension unit with human resource functions, linking the decision to significant delays in pension and death gratuity payments, with some cases extending up to six years. It was recommended that a stand-alone unit be established to end the delays. In a separate matter, the Commission on Administrative Justice demanded urgent disciplinary action against four police officers and two National Employment Authority (NEA) officials. The officials are cited for negligence in the First Choice job scam that left thousands of Kenyans stranded.
