Ombudsman Demands Action on Teacher Pension Delays and First Choice Job Scam - January 2026

The Commission on Administrative Justice (Ombudsman) has urged the Teachers Service Commission (TSC) to overhaul its teachers' pension system due to extensive delays. The Ombudsman criticized the TSC for merging its pension unit with human resource functions, linking the decision to significant delays in pension and death gratuity payments, with some cases extending up to six years. It was recommended that a stand-alone unit be established to end the delays. In a separate matter, the Commission on Administrative Justice demanded urgent disciplinary action against four police officers and two National Employment Authority (NEA) officials. The officials are cited for negligence in the First Choice job scam that left thousands of Kenyans stranded.