The Commission on Administrative Justice (CAJ) has demanded urgent disciplinary action against four police officers and two National Employment Authority (NEA) officials for their negligence in the First Choice job scam, which left thousands of Kenyans stranded.

• CAJ investigation found that the implicated officers ignored complaints and failed to act against the fraudulent First Choice Agency.
• The NEA Director-General and the Labour Migration Director were also cited for inadequate oversight.
• The First Choice Agency operated between 2021 and 2022, collecting up to Sh40,400 from job seekers with false promises of overseas employment and education.

The Commission on Administrative Justice (Ombudsman) has criticized the Teachers Service Commission (TSC) for merging its pension unit with human resource functions, linking the decision to significant delays in pension and death gratuity payments, some extending up to six years.

• Delays for teachers' pension payments range from two to four years, while death gratuity claims take four to over six years.
• Charles Dulo, Commission Chairperson, recommended re-establishing a stand-alone pension unit within TSC, along with increased staffing, improved supervision, and enhanced digitization.
• The Ombudsman's investigation found delays were primarily caused by insufficient staffing, the merger of units, inadequate resources, weak supervision, and low levels of digitization, rather than incomplete documentation.

The Commission on Administrative Justice (Ombudsman) has urged the Teachers Service Commission (TSC) to significantly overhaul its teachers' pension system. This recommendation follows an investigation into extensive delays in settling pension and gratuity claims for retired teachers.

• Delays: Pensions for retired teachers were delayed by two to four years, while gratuity claims took between four and over six years.
• Key Organization: The investigation and recommendations were made by the Commission on Administrative Justice (Ombudsman).
• Recommendations: The Ombudsman recommended re-establishing a stand-alone pension unit within the TSC, updating pension workflows, improving digitalization, and implementing a strict "first-in, first-out" payment system to combat issues like insufficient staffing and system outages.