CityBlue Hotels and Inntelo AI bring Agentic AI to African hospitality

CityBlue Hotels is partnering with Inntelo AI to deploy agentic AI concierge agents across Africa, aligning with the AI-centric vision of Safaricom Decode 4.0...

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CityBlue Hotels is partnering with UK-based Inntelo AI to deploy AI-native concierge agents across its African hotel portfolio, marking a significant step in bringing advanced AI to the continent's hospitality sector.

CityBlue Hotels operates across Kenya, Rwanda, and Tanzania, with expansion plans into Ghana, Uganda, and Zambia.
The partnership involves CityBlue Hotels, led by Founder and CEO Jameel Verjee, and Inntelo AI, represented by Founder and CEO Asif Alidina.
This initiative aims to enhance guest experiences by utilizing conversational and agentic AI for real-time coordination and service workflows, allowing human staff to focus on high-value guest interactions.

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