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Originally published by Techish Kenyatech
April 10, 2026
1d ago
Safaricom My OneApp now requires at least Android 7.0 or iOS 13, locking out older phones

Safaricom My OneApp now requires Android 7.0 and iOS 13 or later, meaning some older phones can no longer install or use the updated app...
✨ Key Highlights
Safaricom's new My OneApp has updated its minimum software requirements, effectively locking out users with older smartphones.
- The app now requires at least Android 7.0 or iOS 13, a step up from previous versions supporting Android 6.0.
- This change affects users relying on core services like M-PESA, airtime, and data bundles.
- The move means many users with older devices will be unable to install or update the Safaricom app.
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