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Originally published by Kenyans
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May 26, 2026
1h ago

How to Appeal for SHA Contributions Adjustment

How to Appeal for SHA Contributions Adjustment

SHA's announcement comes on the back of growing public concerns over contribution calculations and the affordability of the health insurance deductions...

✨ Key Highlights

Kenyans can now appeal their Social Health Authority (SHA) contributions directly from their mobile phones using a simplified USSD code, as announced by SHA on Tuesday, May 26. This new process aims to make it easier for members to correct any inaccuracies in their contribution assessments.

  • Members can appeal by dialling *147# and following on-screen prompts.
  • The Social Health Authority (SHA) is the organization facilitating this new appeal mechanism.
  • This appeal process is specifically for addressing inaccurate income assessment, categorization, or contribution records, not for adjusting the mandatory 2.75 per cent monthly contribution.

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