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Originally published by The Standardtop
July 1, 2026
2h ago
KRA iTax glitch locks out hundreds as deadline passes, taxman rules out extension

Hundreds of taxpayers were locked out of KRAβs iTax portal due to system glitches before the filing deadline, as the tax authority declined to extend the submission period...
β¨ Key Highlights
The Kenya Revenue Authority's (KRA) online tax filing portal, iTax, experienced a significant breakdown in the final hours leading up to the June 30 deadline, locking out hundreds of taxpayers.
- The KRA has ruled out an extension, meaning affected taxpayers face penalties.
- Hundreds of users reported errors, timeouts, and system lags on the iTax platform due to a "significant surge in traffic."
- The platform, which serves over 22 million registered individuals, has a history of congestion during peak filing periods.
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