Huduma Kenya has clarified that the recently announced 24-hour processing time for the Certificate of Good Conduct applies only to applications submitted under the new biometric system. Applicants who applied before the new system's rollout may experience delays.

• The 24-hour turnaround is for instant Good Conduct applications processed under the new system.
• Huduma Kenya explained delays for applicants who applied before the new system was introduced.
• Applicants are advised to monitor their eCitizen accounts and contact the DCI if processing takes longer than expected.