Safaricom Wins Award & Changes App Access; My Airtel App Adds Data Balance Feature - August 2025

Safaricom has won the Best Use of Digital Technology award at the CIPS Africa Excellence in Procurement and Supply Awards 2025 for its AI-powered Supply Market Analysis initiative. In a separate development, Safaricom’s M-PESA and MySafaricom apps may no longer function on a phone without the registered SIM card. A tech reviewer discovered this potential shift after the apps stopped working on a SIM-less device, a change that could impact users who relied on this feature. Meanwhile, the My Airtel App has been updated to allow Home Wi-Fi users to view their live data balance. This enhancement, which was previously unavailable, provides customers with real-time insight into their data consumption to better manage their monthly allocation.