Safaricom Wins Best Digital Technology Award at CIPS Africa

Safaricom wins CIPS Africa 2025 award for its AI-powered supply market analysis, cutting procurement analysis time from a month to 10 minutes...
✨ Key Highlights
Safaricom has won the Best Use of Digital Technology award at the CIPS Africa Excellence in Procurement and Supply Awards 2025 for its innovative AI-powered Supply Market Analysis initiative.
- This technology has drastically cut market analysis time from nearly a month to just 10 minutes.
- Safaricom received the award for its Artificial Intelligence-powered Supply Market Analysis solution.
- Dr. Peter Ndegwa, CEO of Safaricom PLC, stated the award brings them closer to becoming Africa’s leading purpose-led technology company by 2030.
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Safaricom Wins Award & Changes App Access; My Airtel App Adds Data Balance Feature - August 2025
Safaricom has won the Best Use of Digital Technology award at the CIPS Africa Excellence in Procurement and Supply Awards 2025 for its AI-powered Supply Market Analysis initiative. In a separate development, Safaricom’s M-PESA and MySafaricom apps may no longer function on a phone without the registered SIM card. A tech reviewer discovered this potential shift after the apps stopped working on a SIM-less device, a change that could impact users who relied on this feature. Meanwhile, the My Airtel App has been updated to allow Home Wi-Fi users to view their live data balance. This enhancement, which was previously unavailable, provides customers with real-time insight into their data consumption to better manage their monthly allocation.


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