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Originally published by Techish Kenya
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August 15, 2025
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My Airtel App Now Shows Your Live Home Wi-Fi Data Balance

My Airtel App Now Shows Your Live Home Wi-Fi Data Balance

Last month, Airtel quietly rolled out a handy little update to the My Airtel app that brought the ability to onboard and manage Home Wi-Fi devices. We covered..

✨ Key Highlights

The My Airtel App has updated to allow Home Wi-Fi users to view their live data balance, a feature previously unavailable. This enhancement provides customers with real-time insight into their data consumption, enabling better management of their monthly allocation.

  • The My Airtel App now displays actual remaining data balances for Home Wi-Fi, with automatic and manual refresh options.
  • This update significantly improves user experience by helping customers avoid crossing Fair Usage Policy (FUP) thresholds, preventing unexpected slowdowns.
  • The article contrasts this with the My Safaricom app, which currently lacks a similar data balance tracking feature for its 5G Home Wi-Fi, despite all plans having FUP limits, such as the 250GB monthly cap on Safaricom's 10Mbps 5G Home plan.

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Part of the Day's Coverage

Safaricom Wins Award & Changes App Access; My Airtel App Adds Data Balance Feature - August 2025

Safaricom has won the Best Use of Digital Technology award at the CIPS Africa Excellence in Procurement and Supply Awards 2025 for its AI-powered Supply Market Analysis initiative. In a separate development, Safaricom’s M-PESA and MySafaricom apps may no longer function on a phone without the registered SIM card. A tech reviewer discovered this potential shift after the apps stopped working on a SIM-less device, a change that could impact users who relied on this feature. Meanwhile, the My Airtel App has been updated to allow Home Wi-Fi users to view their live data balance. This enhancement, which was previously unavailable, provides customers with real-time insight into their data consumption to better manage their monthly allocation.

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