Safaricom M-PESA users are experiencing a frustrating "ghost" update loop on their app, coinciding with the launch of Ziidi Trader, a new wealth management feature.

• Users are prompted to update an "OUTDATED APP VERSION" but find no new update available on the Play Store, leaving them in a continuous loop.
• The issue appears to be a server-side trigger for Ziidi Trader's activation, set before the stable app update was fully propagated by Google’s Play Store.
• Amidst these app problems, Ziidi Invest & Save (MMF) users are also reporting an outage, unable to access funds or view balances, with Safaricom acknowledging this specific issue.

Sitoyo Lopokoiyit has exited his role as Chief Executive Officer of M-PESA Africa, marking the end of a transformative era for the continent’s leading financial infrastructure. This departure concludes a decade of his involvement in modernizing the brand.

• Sitoyo Lopokoiyit oversaw the development and rollout of the M-PESA Super App and the M-PESA Business App, shifting the service to a lifestyle ecosystem.
• Under his leadership, M-PESA now processes hundreds of billions of dollars annually, serving over 60 million customers and approximately 5 million businesses.
• He was instrumental in consolidating the M-PESA brand through the M-PESA Africa Joint Venture and driving the M-PESA Global strategy.