The Kenyan government plans to double the e-Citizen convenience fee, introducing a tiered system based on service cost, despite previous legal challenges and concerns raised by the Auditor-General.

• The convenience fee will increase, with charges ranging from Sh5 for services between Sh100 and Sh499, up to Sh100 for services over Sh100,000.
• The Treasury Cabinet Secretary John Mbadi is introducing new regulations to formalize the fee after a High Court declared the flat Sh50 fee illegal.
• The e-Citizen platform, run by consortium Pesaflow Limited, Webmasters Kenya, and Olivetree Limited, reportedly collected Sh1.45 billion in the year ending June 2024.

Kenya's National Treasury has proposed new regulations that could eliminate convenience fees for transactions below Sh100 on the eCitizen platform. This move aims to make government service payments more accessible.

• Transactions below Sh100 would be free; those above would attract fees from Sh5 to Sh100.
• The Public Finance Management (E-Citizen System Management) Regulations, 2026, are under consideration by Parliament.
• The proposed rules follow a court ruling that found mandatory eCitizen payments for school fees unconstitutional.

The Kenyan National Treasury has proposed new regulations that could significantly increase transaction fees on the eCitizen platform, potentially doubling the charges for certain government payments.

• The proposed fees range from a Sh5 convenience fee for transactions between Sh100 and Sh499 to a maximum of Sh100 for payments exceeding Sh100,000.
• The proposal comes after a court ruling deemed mandatory eCitizen school fee payments unconstitutional due to procedural issues.
• The draft regulations aim to formalize eCitizen as the official digital payment platform for both national and county government services, overseen by a new steering committee chaired by the Treasury.