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Originally published by Nation Business
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business
May 6, 2026
8h ago

State to double e-Citizen convenience fee to Sh100

State to double e-Citizen convenience fee to Sh100

Increased fee to hand windfall to three companies behind the platform...

✨ Key Highlights

The Kenyan government plans to double the e-Citizen convenience fee, introducing a tiered system based on service cost, despite previous legal challenges and concerns raised by the Auditor-General.

  • The convenience fee will increase, with charges ranging from Sh5 for services between Sh100 and Sh499, up to Sh100 for services over Sh100,000.
  • The Treasury Cabinet Secretary John Mbadi is introducing new regulations to formalize the fee after a High Court declared the flat Sh50 fee illegal.
  • The e-Citizen platform, run by consortium Pesaflow Limited, Webmasters Kenya, and Olivetree Limited, reportedly collected Sh1.45 billion in the year ending June 2024.

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