State to double e-Citizen convenience fee to Sh100
Increased fee to hand windfall to three companies behind the platform...
✨ Key Highlights
The Kenyan government plans to double the e-Citizen convenience fee, introducing a tiered system based on service cost, despite previous legal challenges and concerns raised by the Auditor-General.
- The convenience fee will increase, with charges ranging from Sh5 for services between Sh100 and Sh499, up to Sh100 for services over Sh100,000.
- The Treasury Cabinet Secretary John Mbadi is introducing new regulations to formalize the fee after a High Court declared the flat Sh50 fee illegal.
- The e-Citizen platform, run by consortium Pesaflow Limited, Webmasters Kenya, and Olivetree Limited, reportedly collected Sh1.45 billion in the year ending June 2024.
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State to Double e-Citizen Convenience Fee to Sh100 - May 2026
The Kenyan government plans to double the e-Citizen convenience fee, introducing a tiered system based on service cost, despite previous legal challenges and concerns raised by the Auditor-General. Treasury has also proposed new regulations that could eliminate convenience fees for transactions below Sh100 on the eCitizen platform, a move aiming to make government service payments more accessible. However, conflicting proposals also include significantly increasing transaction fees for certain government payments, creating uncertainty about the final fee structure.
