eCitizen service fees for transactions below Sh100 to be free

Under the proposed Public Finance Management (E-Citizen System Management) Regulations, 2026, Kenyans and foreigners making payments below Sh100 for government services through the platform would not incur any convenience fees. Kenya breaking news | Kenya news today |..
✨ Key Highlights
Kenya's National Treasury has proposed new regulations that could eliminate convenience fees for transactions below Sh100 on the eCitizen platform. This move aims to make government service payments more accessible.
- Transactions below Sh100 would be free; those above would attract fees from Sh5 to Sh100.
- The Public Finance Management (E-Citizen System Management) Regulations, 2026, are under consideration by Parliament.
- The proposed rules follow a court ruling that found mandatory eCitizen payments for school fees unconstitutional.
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State to Double e-Citizen Convenience Fee to Sh100 - May 2026
The Kenyan government plans to double the e-Citizen convenience fee, introducing a tiered system based on service cost, despite previous legal challenges and concerns raised by the Auditor-General. Treasury has also proposed new regulations that could eliminate convenience fees for transactions below Sh100 on the eCitizen platform, a move aiming to make government service payments more accessible. However, conflicting proposals also include significantly increasing transaction fees for certain government payments, creating uncertainty about the final fee structure.






