The Nairobi Hospital has suspended its recently announced service price review following significant backlash from insurers and stakeholders. This decision came after 12 insurers temporarily removed the hospital from their provider panels in retaliation to proposed fee increases.

• Treatment costs were expected to rise by up to 61 per cent, prompting affordability concerns from insurers.
• The suspension was announced on August 11 after a strategic meeting between the hospital and key insurance providers.
• Internally, the hospital is reportedly facing a governance crisis, with its Board of Management, chaired by Herman Manyora, accusing the CEO and Company Secretary of making unilateral decisions, including the price hike.