The National Transport and Safety Authority (NTSA) has launched a new online portal for Kenyans to check the status of their driving licenses and number plate applications. This initiative addresses concerns from motorists about processing times.

• Access to the status portal is via the eCitizen platform, requiring motorists to enter their ID number for driving licenses or vehicle registration number for number plates.
• The NTSA stated that each query submitted on servicestatus.ntsa.go.ke will be forwarded as a complaint directly to the respective collection centre.
• This announcement follows a directive on June 15, requiring all national and county government entities to register their vehicles and apply for new reflective number plates by August 29 to combat vehicle theft.