Private Hospitals Raise Alarm Over ‘Strange Error’ in SHA Portal
In August, the Health CS unveiled a list of health facilities that had been flagged over contract breaches...
✨ Key Highlights
The Rural and Urban Private Hospitals Association of Kenya (RUPHA) has raised concerns about a "system bug" in the Social Health Authority (SHA) portal, alleging that hospitals previously suspended for fraud have been reinstated.
- RUPHA claimed that facilities blacklisted for fraudulent activities regained access to the portal in the past 24 hours due to a "system bug."
- The chairperson of RUPHA, Brian Lishenga, highlighted that this could expose patients to unregulated services.
- The issue arises as SHA faces scrutiny for transition challenges from the defunct National Health Insurance Fund (NHIF), with 728 non-compliant facilities closed and 301 downgraded previously.
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Doctors Demand Salary Increase and Hospitals Report SHA Portal Issues - September 2025
Following the payment of salary arrears, the Kenya Medical Practitioners and Dentists Union (KMPDU) is now demanding that the administration implement a previously agreed-upon salary increase for doctors. KMPDU is also calling for the immediate disbursement of 2024–2025 salary arrears. Separately, the Rural and Urban Private Hospitals Association of Kenya (RUPHA) has raised an alarm over a 'system bug' in the Social Health Authority (SHA) portal, alleging it has reinstated hospitals previously suspended for fraud. Meanwhile, Health Cabinet Secretary Aden Duale confronted a contractor in Uasin Gishu County over significant delays in the construction of the Ziwa Level Five Hospital, a project that began in 2015.
