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Originally published by The Standard Business
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September 25, 2025
4h ago

KRA moves to ease tax compliance for small businesses

KRA moves to ease tax compliance for small businesses

KRA has reaffirmed its commitment to making tax services simpler, more accessible, and affordable for taxpayers, especially those in the micro and small enterprises sector...

✨ Key Highlights

The Kenya Revenue Authority (KRA) is implementing new initiatives to simplify tax compliance for micro and small enterprises (MSEs), responding to feedback on digital access and service decentralization challenges.

  • KRA has launched a USSD solution (*222#) and a WhatsApp chatbot to improve access to services without internet connectivity.
  • Acting Commissioner for Micro and Small Taxpayers, George Obell, announced plans to recruit the first 10,000 agents this year to decentralize services and assist with registration, filing, and payments.
  • The Citizen Assembly forum in Mombasa highlighted KRA's commitment to engaging taxpayers and fostering a more efficient and trusted tax system, with 136 service points currently serving an estimated 22 million registered taxpayers.

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