Safaricom tops mobile internet speed rankings in customer survey
NAIROBI, Kenya, Jan 9 - Safaricom has been ranked as the leading mobile internet provider in Kenya, outperforming rivals Airtel, Telkom Kenya and Jamii Kenya breaking news | Kenya news today |..
✨ Key Highlights
A recent customer survey in Kenya has ranked Safaricom as the leading mobile internet provider, demonstrating the most stable speeds and fewest service interruptions compared to its competitors.
- Only 9.6 percent of Safaricom subscribers rated their internet speeds as slow or very slow, indicating strong perceived reliability.
- Airtel saw more than 10 percent of its customers reporting slow or very slow speeds, though 17.3 percent described speeds as fast and 9.3 percent as very fast.
- Jamii Telkom recorded the highest dissatisfaction, with 17.1 percent of customers experiencing very slow speeds and 26.8 percent reporting slow speeds.
- Telkom Kenya experienced mixed reviews, with 19.6 percent of customers rating speeds as very slow and another 19.6 percent as very fast.
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