Jamii users most exposed to spam as Safaricom ranks least affected
NAIROBI, Kenya, Jan 9 - Jamii Telecommunications customers are the most likely to receive spam or unsolicited messages compared to subscribers of other Kenya breaking news | Kenya news today |..
✨ Key Highlights
Jamii Telecommunications subscribers are the most exposed to spam messages in Kenya, with 19.2 percent reporting unsolicited texts more than four times, according to new data from the Communications Authority of Kenya (CA).
- Safaricom customers experienced the lowest incidence of spam, with only 6.2 percent receiving unsolicited messages more than four times, despite a high "Don't Know" response rate in the survey.
- The Office of the Data Protection Commissioner (ODPC) has intensified surveillance and imposed penalties on companies, including Family Bank and SBM Bank Kenya, for breaching data protection rules.
- Under the Data Protection Act, 2019, firms face fines of up to Sh5 million per violation or up to one percent of their annual turnover for sharing user data or sending spam without consent.
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Kenyan Telecoms Ranked for Spam and Speed While Chumz App Promotes Savings - January 2026
According to new data from the Communications Authority of Kenya (CA), Jamii Telecommunications subscribers are the most exposed to spam messages in Kenya, with 19.2 percent reporting frequent unsolicited texts. The same data shows that Safaricom ranks as the least affected by spam. In a separate customer survey, Safaricom was ranked as the leading mobile internet provider in Kenya, demonstrating the most stable speeds and fewest service interruptions. In financial technology, the 52-Week Challenge is being presented as a strategy to help Kenyans achieve savings goals. This gamified approach to investing is championed by the Chumz mobile app, which encourages gradual savings.
