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HomeDaily NewsFriday, January 9, 2026Kenyan Telecoms Ranked for Spam and Speed While Chumz App Promotes Savings - January 2026
Business & Economy3 stories from 1 sources

Kenyan Telecoms Ranked for Spam and Speed While Chumz App Promotes Savings - January 2026

According to new data from the Communications Authority of Kenya (CA), Jamii Telecommunications subscribers are the most exposed to spam messages in Kenya, with 19.2 percent reporting frequent unsolicited texts. The same data shows that Safaricom ranks as the least affected by spam. In a separate customer survey, Safaricom was ranked as the leading mobile internet provider in Kenya, demonstrating the most stable speeds and fewest service interruptions. In financial technology, the 52-Week Challenge is being presented as a strategy to help Kenyans achieve savings goals. This gamified approach to investing is championed by the Chumz mobile app, which encourages gradual savings.

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Friday 1:56 PMCapital Business

Jamii users most exposed to spam as Safaricom ranks least affected

Jamii users most exposed to spam as Safaricom ranks least affected

Jamii Telecommunications subscribers are the most exposed to spam messages in Kenya, with 19.2 percent reporting unsolicited texts more than four times, according to new data from the Communications Authority of Kenya (CA).

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Key Highlights

Jamii Telecommunications subscribers are the most exposed to spam messages in Kenya, with 19.2 percent reporting unsolicited texts more than four times, according to new data from the Communications Authority of Kenya (CA).

  • Safaricom customers experienced the lowest incidence of spam, with only 6.2 percent receiving unsolicited messages more than four times, despite a high "Don't Know" response rate in the survey.
  • The Office of the Data Protection Commissioner (ODPC) has intensified surveillance and imposed penalties on companies, including Family Bank and SBM Bank Kenya, for breaching data protection rules.
  • Under the Data Protection Act, 2019, firms face fines of up to Sh5 million per violation or up to one percent of their annual turnover for sharing user data or sending spam without consent.
Friday 7:43 AMCapital BusinessFirst

How the 52-Week Challenge can boost your new year’s savings goals

How the 52-Week Challenge can boost your new year’s savings goals

The 52-Week Challenge is presented as an effective strategy to help Kenyans achieve their New Year's savings goals, despite current economic challenges. This gamified approach to investing, championed by the Chumz mobile app, encourages gradual savings to accumulate a significant amount by year-end.

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Key Highlights

The 52-Week Challenge is presented as an effective strategy to help Kenyans achieve their New Year's savings goals, despite current economic challenges. This gamified approach to investing, championed by the Chumz mobile app, encourages gradual savings to accumulate a significant amount by year-end.

  • Samuel Njuguna, founder of Chumz, highlights the 52-Week Challenge as a fun way to promote saving in Kenya.
  • Users can start saving with as little as Sh5, gradually increasing weekly deposits.
  • The Chumz app facilitates the challenge, tracking progress and sending reminders, potentially leading to total annual savings of up to Sh68,900.
  • The platform is regulated by the Capital Markets Authority (CMA) in Kenya, ensuring funds are managed by licensed professionals.
Friday 11:15 AMCapital Business

Safaricom tops mobile internet speed rankings in customer survey

Safaricom tops mobile internet speed rankings in customer survey

A recent customer survey in Kenya has ranked Safaricom as the leading mobile internet provider, demonstrating the most stable speeds and fewest service interruptions compared to its competitors.

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Key Highlights

A recent customer survey in Kenya has ranked Safaricom as the leading mobile internet provider, demonstrating the most stable speeds and fewest service interruptions compared to its competitors.

  • Only 9.6 percent of Safaricom subscribers rated their internet speeds as slow or very slow, indicating strong perceived reliability.
  • Airtel saw more than 10 percent of its customers reporting slow or very slow speeds, though 17.3 percent described speeds as fast and 9.3 percent as very fast.
  • Jamii Telkom recorded the highest dissatisfaction, with 17.1 percent of customers experiencing very slow speeds and 26.8 percent reporting slow speeds.
  • Telkom Kenya experienced mixed reviews, with 19.6 percent of customers rating speeds as very slow and another 19.6 percent as very fast.
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