The National Transport and Safety Authority (NTSA) has started dispatching SMS notifications to motorists, confirming that their smart driving licences are ready for collection at designated Huduma Centres.

• Notifications were sent primarily between February 25 and March 2, 2026, indicating an effort to clear application backlogs.
• The NTSA is informing applicants of the specific Huduma Centre for pickup and requests they bring their original identification document.
• This action follows recent assurances from the new NTSA Director General, Nashon Kundiwa, who pledged to expedite the processing of driving licences and number plates.