The Online Kenyan Logo

The Online Kenyan

K
Originally published by Kenyans
📰 Read Full Article
top
March 28, 2026
4h ago

Huduma Kenya Announces Major Reforms to Improve eCitizen Services

Huduma Kenya Announces Major Reforms to Improve eCitizen Services

Long wait times and inefficiency in government offices may soon be eliminated with the rollout of the new customer service standard...

✨ Key Highlights

Huduma Kenya is set to introduce a new Customer Service Excellence Standard across public institutions to significantly improve the efficiency and accountability of government services.

  • The new standard aims to streamline service delivery and enhance the citizen experience with government agencies.
  • Key figures include Huduma Chief Executive Officer Ben Kai Chilumo and the Huduma Kenya organization.
  • The initiative is a direct response to long-standing public complaints regarding service delays, unprofessional conduct, and corruption in accessing essential government services.

Continue Reading

Read the complete article from Kenyans

📰 Read Full Article
Advertisement

Related News

Kindiki Runyenjes Huduma Centre to Ease Access to Services
Video

Kindiki Runyenjes Huduma Centre to Ease Access to Services

T
The Star (Youtube)
1w ago
Ruto Announces Ksh45 Billion Project to Transform Kenyan Schools
top3w ago

Ruto Announces Ksh45 Billion Project to Transform Kenyan Schools

Kenya's President William Ruto has launched a nationwide Ksh45 billion solar project aimed at powering thousands of schools with clean energy.

K
Kenyans
📰 Read Full Story
Kenya Among Countries Set for Fuel Relief As Trump Announces Emergency Measures
top2w ago

Kenya Among Countries Set for Fuel Relief As Trump Announces Emergency Measures

The United States and 32 member nations of the International Energy Agency (IEA) will jointly release 400 million barrels of oil reserves to stabilize global markets and prevent a potential fuel crisis.

K
Kenyans
📰 Read Full Story
Ruto Announces SHA Coverage for All Kenyan Prisoners
top1mo ago

Ruto Announces SHA Coverage for All Kenyan Prisoners

President William Ruto has announced that all Kenyan prisoners will be enrolled in the Social Health Authority (SHA) coverage to ensure they receive adequate healthcare.

K
Kenyans
📰 Read Full Story
India Announces Free Visa Extensions to Kenyans
top1w ago

India Announces Free Visa Extensions to Kenyans

The High Commission of India in Nairobi has announced visa extensions and waivers for Kenyans and other foreign nationals stranded in India due to the ongoing conflict in the Gulf region.

K
Kenyans
📰 Read Full Story
Ruto Announces Changes to Safari Rally in Kenya After 2026 WRC
top1w ago

Ruto Announces Changes to Safari Rally in Kenya After 2026 WRC

Kenyan President William Ruto has announced that the government will cease funding the Safari Rally Kenya starting next year, transitioning the iconic event entirely to private sector promotion and funding.

K
Kenyans
📰 Read Full Story
Advertisement