M-PESA Is No Longer Just Payments as Safaricom Positions it as a National Infrastructure
Safaricom is repositioning M-PESA as Kenya’s digital financial infrastructure, powering payments, credit, savings, and investments at national scale...
✨ Key Highlights
Safaricom is rebranding its flagship product, M-PESA, from a payment service to a foundational element of Kenya's digital financial infrastructure, aiming to foster broader economic growth.
- M-PESA has grown financial inclusion in Kenya from 23% to 84%.
- Safaricom, led by Chief Financial Services Officer Esther Masese Waititu, is positioning M-PESA as a comprehensive digital lifestyle and ecosystem.
- The platform's technology has been upgraded to handle up to 6,000 transactions per second, supporting a suite of financial services beyond payments, including savings, credit, business tools, and insurance.
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Safaricom Repositions M-PESA as National Digital Infrastructure - April 2026
Safaricom is rebranding its flagship product, M-PESA, from a payment service to a foundational element of Kenya's digital financial infrastructure, aiming to foster broader economic growth. The telecom giant recently launched nesti, a mini-app within the M-PESA application designed to build a financial identity based on consistent rent payments, potentially unlocking loans for users. Additionally, a Communications Authority report ranked Safaricom first in network quality across Kenya's telecommunications industry, even as overall sector performance showed signs of decline. These developments position Safaricom as a dominant force in Kenya's digital transformation, extending beyond simple mobile payments into comprehensive financial and connectivity infrastructure.
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