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Originally published by Capital News
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April 15, 2026
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SHA appoints 25 Claims Officers to boost efficiency in claim processing

SHA appoints 25 Claims Officers to boost efficiency in claim processing

The Social Health Authority (SHA) has appointed 25 Claims Management Officers to strengthen efficiency, accountability, and claims processing under Kenya’s new health financing framework...

✨ Key Highlights

The Social Health Authority (SHA) has appointed 25 Claims Management Officers to improve the efficiency and accountability of healthcare claims processing as part of ongoing institutional reforms.

  • 25 new Claims Management Officers have been appointed across various cadres including Claims Management Officer I, Claims Management Officer II, and Dispatch Centre roles.
  • The appointments by the Social Health Authority (SHA) aim to strengthen the new health framework and support a people-centred health financing system.
  • This recruitment process began on July 29, 2025, and is intended to enhance claims verification, processing, and coordination of service delivery.

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