Safaricom's My OneApp has been updated to allow users to access its services using Airtel mobile data and Wi-Fi, resolving a previous restriction that mandated Safaricom data. This significant change addresses one of the most frustrating issues since the app's initial rollout.

• The My OneApp update (v5.1.6 and later on Android) now permits usage on non-Safaricom networks.
• Safaricom has implemented this fix after initial criticism of the app's restrictive data policy.
• Previously, users were forced to use Safaricom SIM cards in the primary slot for app functionality, leading to frequent logouts on other networks.