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Originally published by Capital Businessbusiness
July 21, 2026
7h ago
CAK investigates Naivas over alleged price mismatch
The customer alleged that he bought a bottle of Hunter's Choice at Naivas' Thindigua branch for Sh1,120, despite the supermarket advertising the product on its Instagram page at Sh899...
✨ Key Highlights
The Competition Authority of Kenya (CAK) is investigating Naivas Supermarket after a customer alleged being charged Sh1,120 for a product advertised at Sh899 on their social media.
- The alleged price discrepancy involved a bottle of Hunter’s Choice at Naivas’ Thindigua branch.
- This investigation highlights the CAK's increased scrutiny of misleading pricing and unfair trade practices.
- Previous similar complaints involving Quickmart and Carrefour supermarkets have resulted in customer refunds and corrected pricing.
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