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HomeDaily NewsTuesday, July 21, 2026CAK Investigates Naivas Over Alleged Price Mismatch - July 2026
Business & Economy3 stories from 1 sources

CAK Investigates Naivas Over Alleged Price Mismatch - July 2026

The Competition Authority of Kenya is investigating Naivas Supermarket after a customer alleged being charged Sh1,120 for a product advertised at Sh899 on social media. Separately, Lufthansa refunded Kenyan passenger Mathews Keinamma Sh63,798 after he was denied boarding on a flight to Canada, with the ticket booked through Expertriate Travel Agency. In a major EU action, AliExpress received a record €550 million fine for failing to prevent the sale of illegal and unsafe products on its platform. These cases highlight increased regulatory scrutiny and consumer protection actions against corporations.

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Tuesday 11:00 AMCapital Business

CAK investigates Naivas over alleged price mismatch

CAK investigates Naivas over alleged price mismatch

The Competition Authority of Kenya (CAK) is investigating Naivas Supermarket after a customer alleged being charged Sh1,120 for a product advertised at Sh899 on their social media.

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Key Highlights

The Competition Authority of Kenya (CAK) is investigating Naivas Supermarket after a customer alleged being charged Sh1,120 for a product advertised at Sh899 on their social media.

  • The alleged price discrepancy involved a bottle of Hunter’s Choice at Naivas’ Thindigua branch.
  • This investigation highlights the CAK's increased scrutiny of misleading pricing and unfair trade practices.
  • Previous similar complaints involving Quickmart and Carrefour supermarkets have resulted in customer refunds and corrected pricing.
Monday 9:37 PMCapital BusinessFirst

AliExpress fined record €550mn by EU for allowing sale of illegal goods

AliExpress fined record €550mn by EU for allowing sale of illegal goods

AliExpress has been hit with a record €550 million fine by the European Union for failing to prevent the sale of illegal and unsafe products on its platform.

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Key Highlights

AliExpress has been hit with a record €550 million fine by the European Union for failing to prevent the sale of illegal and unsafe products on its platform.

  • The fine is the highest ever imposed under the Digital Services Act.
  • The European Commission cited deficiencies in AliExpress's detection and enforcement systems.
  • AliExpress, owned by Alibaba, stated the fine is "disproportionate" and plans to appeal.
Tuesday 12:30 PMCapital Business

Lufthansa refunds Kenyan passenger Sh63,798 over boarding denial

Lufthansa refunds Kenyan passenger Sh63,798 over boarding denial

Lufthansa has refunded a Kenyan passenger, Mathews Keinamma, Sh63,798 after he was denied boarding on a flight to Canada. The incident involved a ticket booked through Expertriate Travel Agency.

Read Story

Key Highlights

Lufthansa has refunded a Kenyan passenger, Mathews Keinamma, Sh63,798 after he was denied boarding on a flight to Canada. The incident involved a ticket booked through Expertriate Travel Agency.

  • The airline initially retained Sh63,798 of the ticket's value (Sh424,830) after denying boarding.
  • The case was brought before the Competition Authority of Kenya (CAK).
  • Mr. Keinamma was denied boarding despite allegedly possessing all necessary travel documents, including his passport and visa.
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