Safaricom Wins Award & Changes App Access; My Airtel App Adds Data Balance Feature - August 2025

Safaricom has won the Best Use of Digital Technology award at the CIPS Africa Excellence in Procurement and Supply Awards 2025 for its AI-powered Supply Market Analysis initiative. In a separate development, Safaricom’s M-PESA and MySafaricom apps may no longer function on a phone without the registered SIM card. A tech reviewer discovered this potential shift after the apps stopped working on a SIM-less device, a change that could impact users who relied on this feature. Meanwhile, the My Airtel App has been updated to allow Home Wi-Fi users to view their live data balance. This enhancement, which was previously unavailable, provides customers with real-time insight into their data consumption to better manage their monthly allocation.

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Safaricom Wins Best Digital Technology Award at CIPS Africa

Safaricom has won the Best Use of Digital Technology award at the CIPS Africa Excellence in Procurement and Supply Awards 2025 for its innovative AI-powered Supply Market Analysis initiative.

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